Tasks and responsibilities

Departments

Number of Staff

Tasks Employee

Name Communication

Channel

Technical Support Department

1

-        Providing technical support in the academic environment.

-        Follow up the progress of the electronic platform on a daily basis.

Alaa Hamed

info@mena.edu.sa

0505213921

Application Development and Management

1

-        Preparing a workflow plan at the beginning of each quarter.

-        Supervising the operational and development projects in the department

Raed Abu Irsheid

r.abuirshad@mena.edu.sa

0563219229

Learning System Management

1

-        Supervising the workflow in the e-learning department (electronic platform, technical department, supervisors, trainers, trainees)

-        Preparing the workflow plan at the beginning of each quarter.

-        Activating investment in e-training programs

Dr. Mohammed Al-Qahtani

m.almufleh@mena.edu.sa

0558113111

Student Services Department

1

-        Work to follow up on everything related to learners (attendance, raising excuses of absence, issuing statements, registering materials)

-        Raising requests for postponement, deprivation and withdrawal, and addressing their problems.

-        Follow up the registration of trainees.

-        Organization of the training process.

-        Follow up the quality of training.

-        Follow-up with trainers reports of trainees.

Certification.

Faisal Albadah

f.albdah@mena.edu.sa

0539095095